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: Help : ACC_HelpCenter_EOPR: Request Status

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Request Status

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What the 411...

There are 2 methods Irma uses to keep requestors updated: 
 
Emails and My Requests
 
Irma's request status is updated either manually (Approvers) or dynamically (PM Central).
Below is a Status Matrix that identifies status displays and email templates used for each status. Email templates can be reviewed here
 
 
 
 
Request Status
My Requests
Email
1
 
 
 
User Submits Request
New Request
New Request
Confirmation
 
 
 
 
 
Request Status
My Requests
Email
2
 
 
Approvers Review Request & Change Status
Scored
Scored
X
Deferred
Deferred
Deferred
Duplicate Request
Duplicate Request
Duplicate Request
More Info Needed
More Info Needed
More Info Needed
Active
Approved
Approved

 

 

 
Project Status
My Requests
Email
3
 
 
 
PM Central Project Created
Active
Approved
Approved

 

 

Project Status
My Requests
Email
4
 
  
PM Central Project         Status Updated
Cancelled
Deferred
Deferred
Pending
More Info Needed
More Info Needed
Completed
Complete
Complete

 

 

 
Task Status
My Requests
Email
5
 
 
 
PM Central Task Created
Not Started
Approved
Approved

 

 

Task Status
My Requests
Email
6
  
PM Central Task Status Updated
In Progress
In Progress
In Progress
Deferred
Deferred
Deferred
Completed
Complete
Complete
Waiting on Someone Else
In Progress

 

 

 

 

 

Expires

 

Order

7

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Created at 5/3/2014 7:39 AM by Pulse, Che
Last modified at 5/3/2014 9:42 AM by Pulse, Che
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