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Step 1: Request Access to YNHHS Systems
To obtain access to your Network ID, e-mail, Epic and other YNHHS applications, you must submit a request for access.

Complete and Submit the Request for Access Form

Complete the form to the best of your ability and fax or email the completed form to the Service Desk.

Please allow 5-7 business days for processing.

Someone from ITS will contact you (or if you are part of YMG or a health system employee they may contact your coordinator or manager directly) once your request has been processed.

Service Desk Fax: 203-502-4987

Service Desk E-Mail: helpdesk@ynhh.org
Step 2: (Epic Access Requestors) Contact the Epic Training Team
In order to register for training and obtain your SkillPort ID, you must contact the Epic Training Team. The Epic Training Team will enroll you in the appropriate courses based upon your specialty and areas of coverage.

E-mail the Epic Training Team (epictraining@ynhh.org) with your contact information.

Please include:
- Your Full Name
- Month and Day of Birth
- Best Way to Reach You (email, cell number, etc)
The Epic Training Team will contact you to arrange for SkillPort Access and assist you with the registration process.
Step 3: (Epic Access Requestors) Review Recommended E-learnings.
System Requirements and additional information about skillport can be found in the FAQs section.

The following E-Learnings are recommended as you may rotate to different areas of the Health System.
These E-Learnings contain content regarding the inpatient, ambulatory, and emergency department documentation modules.

EpicCare Inpatient:
INP000: Overview of Hyperspace
INP001A: Physician Rounding Overview, Part 1 – Reviewing A Patient’s Current Hospitalization
INP001B: Physician Rounding Overview, Part 2 – Documenting On A Patient While Rounding
INP135: Managing Orders
CLN005: Reviewing Past Visits & Labs
INP185: Placing Orders With Order Sets
INP140: Chart Completion Using InBasket
INP003: Physician Admission Overview
INP005A: Physician Transfer Overview
INP006: Discharge Overview

EpicCare Ambulatory:
AMB001: Office Visit Demonstration
CLN005: Reviewing Past Visits and Results
AMB029: Facility-Administered Medications
AMB006: Placing Orders
AMB030: Abstracting Paper Charts

ASAP:
ED010: Overview of Hyperspace for ASAP Users
ED011: ED Shift Change
ED040: Consult Tracking
ED021: Reviewing Results
ED302: Modify and Save Order Set Defaults
ED752a: Reporting Workbench Part I

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